Privacy Policy

At Orange Appeal, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.  

Information We Collect

We may collect the following personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Booking Information: Details about your cleaning appointments, including dates, times, and specific services requested.

  • SMS Opt-in: If you opt-in to receive SMS messages, we may collect your mobile phone number.

How We Use Your Information

We use your personal information for the following purposes:

  • Processing Bookings: To schedule and manage your cleaning appointments.

  • Communication:

    • To send you appointment reminders, confirmations, and other relevant updates via email or SMS.

    • To send you marketing communications, such as promotional offers or newsletters, via email or SMS, with your explicit consent.

  • Customer Service: To respond to your inquiries and provide support.

  • Improving Our Services: To analyze usage patterns and make improvements to our services.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:  

  • Service Providers: Trusted third-party service providers who assist us in operating our business, such as payment processors, email marketing platforms, and SMS providers.  

  • Legal Requirements: To comply with legal obligations, such as responding to court orders or government requests.

SMS Marketing

If you choose to opt-in to SMS marketing, you will receive text messages with promotional offers, appointment reminders, and other relevant information. You can opt out of SMS marketing at any time by replying "STOP" to any text message you receive from us.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.  

Your Rights

You have certain rights regarding your personal information, including:

  • Access: The right to access and review your personal information.

  • Correction: The right to request correction of inaccurate or incomplete information.

  • Erasure: The right to request the deletion of your personal information.

  • Restriction: The right to request the restriction of processing your personal information.

  • Data Portability: The right to receive your personal information in a portable format.

  • Objection: The right to object to the processing of your personal information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:  

OrangeAppealTx@gmail.com or call us at 903-300-1024